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Museum Manager – Geelong
This role is responsible for managing the end-to-end operations of the museum, including the cafe, kitchen, birthday parties, school excursions and retail. It involves leading a diverse team of around 15, ensuring the delivery of exceptional guest experiences while exemplifying the highest standards of quality and behaviour for the museum
- Category: Museum Roles
- Location: Geelong
- Position: Full-Time
- Frequency: Full Time
- Salary: Negotiable based on prior experience
Please note: MoPA is open 7-days a week. Please only apply for this Management Role if you can work weekends and through school holiday periods.
About MoPA: Museum of Play and Art
Well… If you’re here reading this, you’ll probably know that MoPA is a pioneering, family-led Children’s Museum company founded in Geelong in 2020. Our mission is to provide opportunities for families to experience rich play-based learning and creative exploration in a beautifully curated museum environment. Super passionate about play, an unwavering commitment to continuous learning, and a relentless drive to deliver the most outstanding guest experiences are some of the values that guide us to achieve every day…and we mean every day…we are open 364 days a year!
To be considered for this role you will have had experience in:
1. Building and developing high performing teams. Specifically:
- Managing the the hiring process for new team members
- Developing and executing individual training plans (Inductions to skills development)
- Executing rewards & recognition programs
- Managing team performance
- Maintaining accurate employee records (skills, availability, and certifications)
- Enforcing HR policy and procedure compliance
2. Managing the processes that optimise the guest experience. Specifically:
- Managing the weekly rosters and daily scheduling – have the right amount of people at right time
- Executing museum cleaning routines – Daily Open-Close / QC Audit / Deep Clean
- Delivering consistent experiences from our museum exhibits and play based learning activities
- Operating a high quality, safe and appetising cafe
- Executing Birthday Parties, Excursion & Takeovers to brand standards
- Presenting the gift shop to brand standards
- Executing guest administration processes: Gift Voucher & Membership Sales, Complaints, Lost & Found
3. Managing the processes and systems that deliver the highest quality of museum operations. Specifically:
- Managing the daily team tasks – right people on the right tasks
- Executing the open & close checklists
- Leading the team communication processes: WhatsApp Communication & Morning Huddles
- Ensuring compliance to timesheet and attendance – Payroll
- Managing the repairs & maintenance programs
- Collaborating with support services team to enable food and beverage products and museum inventory items
- Reconciling museum cash takings
- Have a minimum 2 years experience in a managerial / leadership role in the hospitality or early learning / family setting
- Love taking accountability and have great attention to detail with executing business processes through others.
- Have high energy, an amazing sense of urgency and love solving problems and getting your hands dirty
- Communicate with clarity and confidence and can positively influence outcomes.
- Be ready to start in December 2024
For You:
Competitive salary (commensurate with experience), plus a supportive and collaborative work environment, plus professional development opportunities, plus the chance to make a meaningful impact on the lives of children and families.
Kitchen Hand – Thomastown
Calling all passionate foodies, who love to prepare and present food to highest standards and who love getting things done.
- Based: Thomastown
- Category: Cafe Roles
- Location: Thomastown
- Position: Casual
- Frequency: 2-4 shifts per week (including weekends)
- Length: 4-8 hour shifts
- Salary: Hospitality Industry Award
Please note: MoPA is open 7-days a week, almost every day of the year. Please only apply for a Museum or Cafe role if you’re available to work during weekends and school holiday periods.
Role description:
This role supports the museum chef in preparing the very best food offer to MoPA standards. From cutting, chopping, assembling and presenting our cafe and catering range, you will take pride in every piece you put on display.
To be considered for this position, you must
- Have worked in a busy cafe style kitchen with exceptionally high standards and revel in a fast paced environment
- Have the ability to take direction but also work autonomously to cook, prepare, assemble the range of snacks, sandwiches, food platters, etc
- Be comfortable engaging with cafe team members who you co-share the cafe/kitchen space with
Cafe Assistant & Barista – Thomastown
You love coffee, you love customer service, you love a clean and well-maintained working environment, and you’re ready to wow our guests in our brand new cafe in Thomastown.
- Based: Thomastown
- Category: Cafe Roles
- Location: Thomastown
- Position: Casual, Part-Time
- Frequency: 2-4 shifts per week (including weekends)
- Length: 4-8 hour shifts
- Salary: Hospitality Industry Award
Please note: MoPA is open 7-days a week. Please only apply for a Cafe role if you’re available to work 2-4 shifts per week during weekends and school holiday periods.
Role description:
This role supports the cafe supervisor in delivering the very best guest experience. From opening with beautifully displayed food counters and closing tasks, ensuring the next day team walk into a perfectly ready cafe, to food and beverage order taking and service, coffee making, bussing cafe tables, restocking and most importantly keeping the cafe impeccably clean and tidy.
To be considered for this position, you will:
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- Have worked in a busy cafe with exceptionally high standards and revel in a fast paced service environment
- Have the ability to make an amazing coffee, take orders with genuine enthusiasm and have pride in how you present food to your guests
- Be comfortable engaging with children and parents alike with a genuine kind and caring nature
- Love cleaning, tidying, restocking, wiping, vacuuming, cleaning, emptying bins, clearing tables and did I mention cleaning!
- Be naturally fun, bubbly, positive personality – a breath of fresh air in everything you do.
Casual Roles: Cafe – All Museums
Casual positions are available in our Experience Team (working as an educator in the Museum itself) but also in our healthy cafe!
- Based: In the Museum!
- Category: Cafe Roles
- Location: Geelong, Sandringham, Thomastown
- Position: Casual
- Frequency: 2-4 shifts p/week
- Length: 4-8 hours per shift
- Salary: Museum Industry Award
Please note: MoPA is open 7-days a week, almost every day of the year. Please only apply for a Museum or Cafe role if you’re available to work during weekends and school holiday periods.
Role description:
Our delightful crew of Cafe Team Members are responsible for ensuring that our cafe is the cleanest, yummiest haven for nutrients that our guests could ever ask for. Each day they’re the first team members in – prepping the for the day ahead. They then busily tend to guests orders for our delicious food and coffee menu, maintaining an impeccable environment within the serving area but also in the cafe eating areas, and scrub the place impeccably clean at the end of the day to ensure tomorrows team get a head start into another busy day.
You will be comfortable engaging with children and parents alike, you will demonstrate a genuinely kind and caring nature by helping anyone and everyone with whatever their needs may be, and you will be a ‘service machine’, endlessly re-strocking, tidying, wiping, vacuuming, emptying bins and doing all it takes to maintain the exceptionally high standard of cleanliness and hygiene that MoPA are famous for.
Give me more:
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You’ll be rostered for 2-4 shifts per week of between 3 and 8 hours each
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Most shifts occur on weekends, however some shifts will also occur on weekdays
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Most shifts will be during the Museum’s typical operating hours (approx. 8.30am til 5.30pm) however some shifts will end later (9.30pm, at the latest) when events/functions occur in the Museum
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You’ll be on your feet all day
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Fastidious and constant cleaning and tidying of all areas
To be considered for this position, you will:
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Have worked in a busy cafe with exceptionally high standards already, and you revel in this environment.
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Be available to work at least 3 full day shifts per week.
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Be a born ‘people person’ (You just LOVE engaging with babies, toddlers, adults, grandparents, carers and more).
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Be a naturally fun, bubbly, positive personality – a breath of fresh air in everything you do.
Casual Roles: Museum – All Museums
You love, love love engaging with customers, sharing your expert knowledge and creating memorable experiences
- Based: Please note: MoPA is open 7-days a week. Please only apply for a Guest Experience role if you’re available to work 2-4 shifts per week during weekends and school holiday periods.
- Category: Museum Roles
- Location: Geelong, Sandringham, Thomastown
- Position: Casual
- Frequency: 2-4 shifts p/week
- Length: 4-8 hours per shift
- Salary: Museum Industry Award
Please note: MoPA is open 7-days a week, almost every day of the year. Please only apply for a Museum or Cafe role if you’re available to work during weekends and school holiday periods.
Role description:
The role is responsible for ensuring that every single visitor has a truly exceptional and memorable experience at MoPA. This is demonstrated through your endless energy and enthusiasm for children, families and play. You love to dance, paint, build, tell stories as well as hosting parties and excursions whilst maintaining an eye for detail on the cleanliness of the museum.
Give me more:
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You’ll be rostered for 2-4 shifts per week of between 3 and 8 hours each
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Most shifts occur on weekends, however some shifts will also occur on weekdays
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Most shifts will be during the Museum’s typical operating hours (approx. 8.30am til 5.30pm) however some shifts will end later (9.30pm, at the latest) when events/functions occur in the Museum.
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You’ll be on your feet all day – because there’s always something that can be cleaned. But rest assured, all day you’ll also be laughing, dancing and having loads of fun with our team and our guests!
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You’ll be running a host of scheduled activities such as dance parties, craft, games and classes
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Fastidious and constant cleaning and tidying of all areas, exhibits and facilities
To be considered for this position, you will:
- Ideally have worked with children in an educational capacity – many of our team are future, current or past formal educators.
- Be comfortable hosting parties, excursions, dance parties, painting sessions, craft building with individuals and groups
- Be confident in enforcing safety guidelines for our guests (outside food policy and play safe areas)
- Love cleaning, tidying, restocking, wiping, cleaning, emptying bins, dusting, and did I mention cleaning!
- Be a naturally fun, bubbly, positive personality and just LOVE engaging with babies, toddlers, adults, grandparents, carers and more).
Barista Extraordinaire – Sandringham
You love coffee, you love customer service, you love a clean and well-maintained working environment, and you’re ready to take on additional cafe responsibilities!
- Based: In the Museum
- Category: Cafe Roles, Museum Roles
- Location: Sandringham
- Position: Full-Time, Part-Time
- Salary: FTE $60,000 ++
Please note: MoPA is open 7-days a week, almost every day of the year – and our Barista Extraordinaire will be required to work weekends!
Role description:
MoPA Sandringham is already famous for it’s delicious coffee – but you will take this fame to new levels. You’re a passionate, reliable, service-orientated barista with a passion for the entire cafe offering, not just the coffee. You’re also ready to step up and take on additional duties to maintain stocktakes and ordering, food safety, immaculate cleanliness standards, liquor training + compliance, and more.
To be considered for this position, you must:
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Make an absolute monster of a latte – the perfect coffee, every time (of course!)
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Have a passion for good honest customer service – with unwavering patience and a cool head during the busiest of times
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Be capable of much more than swinging the group head around like a seasoned cowboy – because you’ll also be responsible for stocktakes, inventory management in the cafe, maintaining an impeccable menu and testing new items, and more.
Kitchen Hand / Cook – Geelong & Sandy
Calling all passionate foodies! Our Cafe ROCKS - but it could be even better with you! Positions available in both Geelong and Sandringham!
- Based: In the Museum!
- Category: Museum Roles
- Location: Geelong, Sandringham
- Position: Full-Time, Part-Time
- Salary: FTE $50,000++
Please note: MoPA is open 7-days a week, almost every day of the year. Please only apply for a Museum or Cafe role if you’re available to work during weekends and school holiday periods.
Role description:
We are looking for talented, efficient, passionate full-on foodies to pop into the Museum each morning and prep the Geelong Museum’s cafe for a successful day of food trade. On any given day, this may include managing stock levels, placing orders, overseeing the sourcing and receipt of top quality ingredients from a network of local providers, and then most importantly – all the preparation of the food that MoPA will serve through both the cafe and to our gorgeous party guests, supporting our very busy party schedule.
Core Responsibilities:
MoPA’s cafe provides a relatively simple but very carefully considered food service to guests of the Museum. As a member of the team overseeing this food operation, you will likely be the first person into work each morning, evaluating the Museums food requirements for the next few days, and ensuring the appropriate goods and ingredients are available, preparing those ingredients to make snacks, meals, platters, etc that meet the requirements of the day’s trade, maintaining the exceptional quality standards we’re famous for at MoPA, and iterating the menu to try new things and build on the success of this gorgeous little cafe.
To be considered for this position, you must
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Have first-hand experience doing much of what we need you to do here at MoPA. Specifically, ordering and managing food levels and suppliers, prepping cafe food for service, maintaining cleanliness and operational excellence to the highest of standards in a busy venue-based hospitality operation.
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Be a born ‘hospo’ person… A naturally fun, bubbly, positive personality – a breath of fresh air in everything you do!